Wiki-Mail

What would you get if you combined email with a wiki? Let’s look at the attributes of each.

Email Strengths:

  • Ubiquity - Everyone has email access, and almost everyone can and does use it (even my Mom)
  • Simplicity - Whatever tool you use, you have come to a level of competency  that allows you to send an email quickly without too much thought about the mechanics

Email Weakness:

  • “Email is where information goes to die” - Have you ever tried to follow a long thread of emails between multiple people? Nuf said.

Wiki Strengths:

  • Centrality - The information resides in one place, so there is no confusion about the “latest” information

Wiki Weakness:

  • Not Ubituitious - Most people have never heard of wikis, much less have access to one.

If you look at it, the strength of each could counter-balance the weakness of the other, if we could find a way to combine the two.

A Suggestion for Google (or whoever…)

Add functionality to Gmail that will automatically direct the contents of an email, that is addressed to 2 or more people, into a Google Doc or Google Page, and then add the link to the email. So when the recipient gets the email, instead of the dreaded “Reply All”, they have a single click to edit the central doc which then automatically sends a “Notify All” response.

(Note to my Twitter followers: This is not the big plan in the works, just an idea I had this morning.)

2 Comments

  1. Christoph Schmaltz
    Posted December 18, 2008 at 5:16 am | Permalink

    Lee, have you seen the new feature in Google Labs?

    http://lifehacker.com/5111965/convert-a-gmail-message-into-a-google-document

    Looks kind of similar to what you are suggesting. I haven’t tried it out yet. Let me know if you do. Christoph

  2. Posted December 18, 2008 at 10:16 am | Permalink

    Christoph

    I promise I had not seen this before I wrote this post.

    http://gmailblog.blogspot.com/2008/12/new-in-labs-turn-email-into-google-doc.html

    This looks like the guts of what I was talking about but not necessarily the full process. With this new functionality that Google has just announced, there is still a manual process of creating the Doc, setting it up for sharing appropriately, inviting the others in, etc.

    What I would like to see is most of that process automated, using the “To:” line of the email to set up the sharing and notification. Lee

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